Volume button: Press up/down to raise/lower speaker volume

Mute button: Press to mute the microphone during a call

Voice Recognition Button: Press to activate voice recognition/bring up menus/place calls with minimal voice command prompts from the system. Press any other button to exit voice recognition; press and hold to start voice recognition of a connected smartphone via phone projection (button operation may vary depending on smartphone specifications)

Kia Connect* with Navigation*: When enrolled with a Kia Connect* subscription, press this button to activate the Kia Connect* Voice Assist to use navigation guidance and search destinations

Call/End Call button: Press to receive/place/end calls. In vehicles with navigation, if no phone is paired, press the call button to pair a phone

Custom button : Press to go to the pre-selected menu/feature. Press and hold to program the Custom Button, then select an available feature you would like the Custom Button to open

Quick Tips:

Phone book transfer upload time varies by phone model and with the number of phone book entries
When using the voice command feature, wait for the system BEEP before speaking the command
Because of differences in phone quality, service providers and Bluetooth® Wireless Technology chip programming, functionality may differ from one phone to another
The system may register or pair multiple Bluetooth® devices. See the Car Multimedia System User’s Manual for more information on setup and limitations
During the pairing process, be sure to accept the connection requests on the phone for contacts download and to allow acceptance of all future Bluetooth® connection requests

The system may have difficulty understanding some accents or uncommon names. Improve the performance by making a few simple changes to your phone contacts. To help optimize the Bluetooth® Wireless Technology Voice Recognition system, see other tips and reminders under Quick Tips.

Use full names (first and last names) vs. short or single-syllable names (e.g., “John Smith” vs. “Dad,” “Smith Residence” vs. “Home”)
Avoid using special characters, emojis or hyphenated names (e.g., @, &, #, /, -, *, +, etc.)
Avoid using acronyms (e.g., “In Case of Emergency” vs. “ICE”) or words with all capital letters
Spell words completely, no abbreviations (e.g., “Doctor Smith” vs. “Dr. Smith”)

Quick Tips:

Bluetooth® Music Streaming: If the Bluetooth® music is inaudible or too low, you may need to turn up the volume on the connected phone
When placing a call, speak in a natural, moderate tone, with clear pronunciation. The system may have trouble recognizing commands if you speak too softly or too loudly
Always wait for the beep before speaking any commands
Close windows and turn off A/C - Open windows, weather (wind/rain), or an A/C fan operating at higher speeds can interfere with Voice Recognition
Press the Voice Recognition button and say “Help” to get a list of available commands